privacy policy

Privacy Policy
Effective Date: [06/21/25]

Ren ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website, hosted on Squarespace, at [www.renxest.com] (the “Site”).

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device and interaction with the Site, including:

  • Device & Usage Data (via Squarespace analytics): your browser, IP address, time zone, pages visited, and referral site.

  • Order Information: name, email, shipping address, billing address, payment method (processed securely by Squarespace Payments, Stripe, or PayPal), and phone number.

  • Marketing Preferences: when you opt in to email updates or texts, we collect your contact info and preferences.

2. How We Use Your Information

We use this information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases

  • Send you updates, promotions, and brand content (if you opt in)

  • Improve our Site and customer experience

  • Comply with legal obligations and prevent fraud

3. Squarespace & Third-Party Tools

Our site is built on Squarespace, which collects and stores customer data on our behalf. We also use third-party tools like:

  • Squarespace Analytics

  • Google Analytics

  • Email marketing services (e.g., Mailchimp, Klaviyo)

  • Payment processors (Stripe, PayPal, Apple Pay)

These services may collect, use, or store your data to help us run Ren smoothly. We do not sell or share your data for profit.

4. Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Track site performance

  • Personalize your shopping experience

You can disable cookies in your browser settings, but this may affect site functionality.

5. Your Rights

Depending on where you live, you may have rights to:

  • Access the data we hold about you

  • Correct or delete your information

  • Withdraw consent or unsubscribe at any time

  • File a complaint with your local data protection authority (GDPR, CCPA, etc.)

To exercise these rights, email us at [Insert Contact Email].

6. Data Retention

We keep your personal information only as long as necessary for the purposes described above, or as required by law.

7. Security

Your data is stored on secure servers via Squarespace and its partners. While we do our best to protect your information, no system is 100% secure.

8. Minors

This site is not intended for children under the age of 13, and we do not knowingly collect data from minors.

9. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date.

10. Contact

If you have questions about this policy or how we handle your data, reach out:

[renxest@gmail.com]
[www.renxest.com]